When you write to us or sign up for a module, we store the name, email address, phone number and message you submit. Course progress notes stay linked to your account so tutors can follow up on exercises you asked about.
Our hosting and analytics tools record browser type, device category, referring page and page events. This helps us see which lessons load slowly or get abandoned, and it is not used to build advertising profiles.
Essential cookies keep you signed in and remember form state. Analytics cookies are optional and can be refused without losing access to any learning material. You can withdraw consent at any time from your browser settings.
Data is used to answer your questions, deliver course content, keep records of completed modules and fix technical faults. We do not sell personal data, and we do not use it for automated decisions that affect your access.
Limited processors handle hosting, email delivery and form submissions on our behalf under contract. They only receive what is needed for that task. We do not pass learner data to advertisers or unrelated third parties.
Support messages are kept while a request is open and for a short period afterwards. Account records stay until you ask us to remove them or until the learning relationship ends, whichever comes first.
You can ask for a copy of your data, request corrections, ask us to delete it, or receive it in a portable format. You can also object to processing or withdraw consent for analytics. We answer requests through the contact details below.
Learners in the EU and UK are covered by GDPR rights, and California residents have equivalent CCPA rights including the right to know and to opt out of data sharing. We apply the same request process regardless of where you write from.
We describe modules as they are and do not promise job placement or income results. Testimonials come from real learners, brand names are used only where a real relationship exists, and we do not use false urgency or invented partnerships.
Privacy questions, access requests and deletion requests go to info@gccsalonstaff.com or 0677 7126073. Written requests can be sent to Benjamin-Muhr-Platz 9, 2491 Bleiburg. Last updated: 12 March 2025.